3CX licensing Essential

Cloud-powered call transcription for businesses running 8, 16, 24 & 32SC systems.

Cheaper AI transcription

High-quality call transcription without high costs. Enterprise Plus brings accurate, cloud-based speech processing to smaller 3CX deployments looking for an affordable way to analyze customers.

Bundled Pricing

Enterprise Plus is offered in 8, 16, 24 & 32SC bundles, including 30,000-120,000 annual transcription minutes. Simple, transparent, system-based pricing with no hidden extras.

For Small Installations

Designed for IT Admins managing 8, 16, 24 or 32SC systems with up to 192 users. No complex setup. Just straightforward access to advanced call transcription - fully managed in the cloud.

Cloud-powered AI

Experience accurate, reliable call transcription through 3CX’s online transcription engine. No on-premise hardware. No GPUs. No maintenance.

Designed for smaller teams looking for big capabilities

Enterprise Plus is a cost-effective, cloud-hosted transcription solution. Built for businesses that need actionable call insights without the cost or complexity of large-scale AI deployments.

With powerful transcription delivered through the 3CX cloud service, Enterprise Plus provides the accuracy, speed and convenience previously reserved for the largest enterprise users – now tailored for smaller systems at a fraction of the price.

Enterprise favorites include bundled transcription minutes, simple cloud setup and zero hardware requirements – all included in the Enterprise Plus annual license.

3CX licensing Essential

3CX licensing Essential

Affordable Transcription Service

Get high-quality call transcription at a much lower cost than external AI services. Keep budgets predictable with bundled minutes designed around real-world usage.

No Hardware, No GPUs, No Hassle

Small installations no longer need specialized servers or technical overhead. All transcription processing is handled in the cloud - fully managed and optimized by 3CX.

Convenient Bundled Packages

Choose the plan that fits your system: 8SC with 30,000, 16SC with 60,000, 24SC with 90,000 or 32SC with 120,000 annual transcription minutes. Ideal for businesses that want reliable AI capabilities without scaling to enterprise-level infrastructure.

Frequently Asked Question

Your Enterprise Plus questions answered…

Businesses running 8, 16, 24 or 32SC installations and up to 192 users that want accurate, affordable call transcription without investing in dedicated hardware or enterprise-grade infrastructure.

Yes. Enterprise Plus includes bundled transcription minutes powered by 3CX’s cloud service. No add-ons. No external APIs needed.

With Enterprise Plus launching soon, free transcription will no longer be included in other editions. Instead, Enterprise Plus provides affordable bundled minutes tailored for smaller deployments.

Enterprise / AI Edition will continue offering full flexibility to run transcription on-premise or in a private cloud – ideal for regulated industries where confidentiality and cost control are essential. Nothing changes for ENT/AI customers

No. All processing is cloud-based. There’s no need to configure or maintain machines with GPU processors.

Enterprise Plus is now available with V20 Update 8.

3CX License Pricing

Industries We Work With

  • Healthcare

  • Automotive

  • Education

  • Technology

Healthcare Case Study Bringing NHS Surgeries’ Communications Back from Critical Condition

3CX’s Call Recording & UC Features Meet Surgery Requirements. “The new system dispelled our previous hang ups about hosted telephony and new technologies. With our dedicated internet line we’ve had a consistent and reliable service. The call quality has been great.” Peter McIntyre, Practice Manager, NHS Read the case study.

A Case Study in the Automotive Industry - Buckle Up! Porsche Inter Auto Takes 3CX for a Spin

Thanks to advanced 3CX call center features, gearing up customer service was no issue. “3CX proved instrumental in helping take customer satisfaction to a higher level. We look forward to exploring new product features in upcoming 3CX updates.” Željko Hitrec, Communication Manager, Porsche Inter Auto.

A Case Study in Education: Douglas County School District Enjoys Increased Security and Significant Savings

3CX was chosen above Jive®* and Cisco®* as most cost effective: “This was one of the best decisions we made. The 3CX system is easy to configure and manage and runs on hardware we already owned. ROI will be less than three years.” John Endter, IT Director, Douglas County School District.

Our Case Study in Technology Showcases Benefits to Brazil’s Largest Data Center Provider

With company telephony costs reduced by 20% and increased employee mobility: “We gained high availability VoIP, easy system admin and advanced communications features. Our teams have quality communication capabilities to respond quickly to our customers.” Fábio Trimarco, IT Governance Manager, Ascenty.

More than 350,000 businesses globally trust 3CX to power their everyday communications