3CX licensing Essential
Advanced call center, CRM integration & AI Voicemail Transcription included
Scalable Communications
Ideal for organizations ready to scale operations, improve customer engagement and team productivity — within budget.
System-based Prices
Affordable, system-based pricing. Rates are calculated on external and internal Simultaneous Calls (SC). Ratios are generous.
Deployment Models
Setups that fit! All deployment models - 3CX Hosted, self-host or on-prem - deliver the same high performance and reliability.
All Features. One Price.
One license includes — advanced call management, analytics, reporting, CRM, integrations & AI voicemail transcription.
3CX Basic Edition - No Frills. No Compromise.
3CX PRO edition – a perfect balance of capability & cost
3CX PRO delivers everything modern companies need without enterprise-level complexity and at a fraction of traditional PBX costs. Simplify your communications, reduce hardware dependency and centralize customer interactions with a single, browser-based platform. Give your team call management, collaboration and CRM features that scale with you to deliver exceptional customer experiences.
Customer favorites include
- Advanced Queue Strategies
- Real-Time Wallboards & Supervisor Dashboards
- Scheduled Reports & Custom Call Analytics
- Video Conferencing for up to 100 participants
- CRM Integrations with Microsoft 365, HubSpot, Salesforce & more
- Built-in Chat, SMS and WhatsApp Messaging
3CX licensing Essential
3CX licensing Essential
CRM & Automation
Integrate with popular CRM systems and automate call flows using the Call Flow Designer. PRO also supports Hot Desking, Remote Offices and popular collaboration tools like Microsoft 365 and Google Workspace.
Mobile Freedom
With 3CX’s Android and iOS apps, employees can manage calls, video, SMS and live chat from one app and without using their personal number. From wherever they are, smooth client communication is guaranteed.
Performance & Monitoring
Access detailed call reports, SLA alerts and agent statistics. Improve customer service with real-time dashboards and queue management, ensuring no call goes unanswered.
Frequently Asked Question
All your office phone system questions answered...
Designed for small to medium-sized businesses and call centers that need advanced features, CRM integration, and analytics — without enterprise-level costs.
Yes. Use bridges to connect remote offices and unify communication under one system.
Yes — connect directly to your CRM for contact pop-ups, call journaling, and activity tracking. Integrate with BI tools like Power BI or Grafana for analytics.
Yes! The PRO Edition lets you manage high call volumes with ease. Real-Time Dashboards for live queue and agent performance. Call Reports & Analytics to measure SLAs and call quality.
Yes — supervisors can Whisper, Listen In, or Barge In for quality assurance and training.
Up to 100 participants per video conferencing session.
Yes, 3CX PRO supports all deployment models: 3CX Hosted, self-hosted or on-premise, giving your business full flexibility and data control.
Absolutely. Start small and scale seamlessly as your call volume or team grows. Upgrade to Enterprise / AI Edition anytime for AI features including AI Receptionist, 3CX Transcription, and advanced AI analytics.
Updates, new features and security enhancements are included in your price – no hidden costs or manual upgrades required.
There are multiple integrations & APIs included in your PRO Edition license including, Microsoft Teams Direct Routing, Microsoft 365 & Google Contacts Sync, Power BI and Grafana Reporting Dashboards as well as CRM Integrations.
The PRO Edition strikes the perfect balance between capability and cost — giving businesses the tools to compete and grow.
Deliver professional-grade communication, optimize operations and empower your teams with advanced capabilities all at one predictable annual price
Every interaction counts. Missed calls or slow responses can impact service quality. 3CX PRO helps your teams handle client calls, chats and messages quickly, using features like Call Queues, Callback and integrated CRM pop-ups.
From call queues to group chat and video conferencing, PRO makes teamwork easy. Schedule meetings, share screens and connect across offices with built-in tools.
3CX works with a global network of 10,000+ integration Partners who can offer set up support at a reasonable price.
3CX License Pricing
Industries We Work With
-
Healthcare
-
Automotive
-
Education
-
Technology
Healthcare Case Study Bringing NHS Surgeries’ Communications Back from Critical Condition
3CX’s Call Recording & UC Features Meet Surgery Requirements. “The new system dispelled our previous hang ups about hosted telephony and new technologies. With our dedicated internet line we’ve had a consistent and reliable service. The call quality has been great.” Peter McIntyre, Practice Manager, NHS Read the case study.
A Case Study in the Automotive Industry - Buckle Up! Porsche Inter Auto Takes 3CX for a Spin
Thanks to advanced 3CX call center features, gearing up customer service was no issue. “3CX proved instrumental in helping take customer satisfaction to a higher level. We look forward to exploring new product features in upcoming 3CX updates.” Željko Hitrec, Communication Manager, Porsche Inter Auto.
A Case Study in Education: Douglas County School District Enjoys Increased Security and Significant Savings
3CX was chosen above Jive®* and Cisco®* as most cost effective: “This was one of the best decisions we made. The 3CX system is easy to configure and manage and runs on hardware we already owned. ROI will be less than three years.” John Endter, IT Director, Douglas County School District.
Our Case Study in Technology Showcases Benefits to Brazil’s Largest Data Center Provider
With company telephony costs reduced by 20% and increased employee mobility: “We gained high availability VoIP, easy system admin and advanced communications features. Our teams have quality communication capabilities to respond quickly to our customers.” Fábio Trimarco, IT Governance Manager, Ascenty.
More than 350,000 businesses globally trust 3CX to power their everyday communications
