3CX licensing Essential
3CX offers a simple, cost-effective licensing model with all features included in your selected Edition or SCs. No hidden add-ons.
Spin up your PBX in minutes - on-prem, in your cloud or hosted by 3CX. Updates, extensions & call flows from a single Admin Console.
Replace multiple tools with one platform for calls, chat, video and messaging. Integrate with CRMs, ticketing systems and Microsoft 365.
Take advantage of encrypted SIP, SBCs for remote users and granular admin permissions to maintain full data control.
For technology companies, speed and uptime is part of your service promise. 3CX delivers a communication platform that matches your pace, helping teams collaborate faster, manage calls efficiently and stay online 24/7.
Bring together voice, chat and video into a single, user-friendly system that integrates with the tools you already use. Deploy updates automatically, monitor performance in real time and customize workflows through APIs and the Call Flow Designer.
With 3CX, your business gets enterprise-level communication power – without enterprise-level complexity or cost.
3CX licensing Essential
World class mobile apps for Android, iOS and Web are included with your 3CX system. Enable global teams to collaborate from anywhere. With 3CX Apps, your teams can call, chat and meet securely no matter their location - ensuring smooth communication and no missed calls!
Take advantage of 3CX's advanced AI features such as the 3CX AI Receptionist to handle routine inquiries and route calls. AI-powered transcription and call summaries help tech teams log conversations faster and maintain accurate records across departments.
Gain real-time visibility into call performance, queues and uptime through 3CX’s reporting. Detailed reports and dashboards allow IT admins to track quality, diagnose issues instantly and ensure system reliability across global teams.
Frequently Asked Question
3CX is built for modern, agile environments. It provides flexible deployment options, full admin control and integrations with leading business tools, giving IT teams a scalable, secure communication platform that adapts to evolving tech needs.
Yes. 3CX integrates with Microsoft 365, Google Workspace, HubSpot, Zendesk, and other systems. Use APIs, webhooks and the Call Flow Designer to connect custom software or automate internal processes.
AI Receptionist handles routine calls and routes them automatically, while AI-powered transcription and sentiment analysis provide quick summaries and insights. This helps reduce manual admin work and speeds up response times for customer and support teams.
3CX web and mobile apps allow developers, support engineers, and sales staff to collaborate seamlessly from any location. Features like chat, video, and conferencing are unified in one platform for efficient communication.
3CX uses encryption for SIP and media traffic, secure remote access via SBCs, and role-based permissions for administrators. Whether hosted in your private cloud or on-premise, your data remains protected and under your control.
Yes. The 3CX improved reporting provides detailed analytics on call quality, queue performance and agent activity. IT teams can monitor uptime, identify issues instantly, and optimize call routing without vendor intervention.
3CX License Pricing
3CX’s Call Recording & UC Features Meet Surgery Requirements. “The new system dispelled our previous hang ups about hosted telephony and new technologies. With our dedicated internet line we’ve had a consistent and reliable service. The call quality has been great.” Peter McIntyre, Practice Manager, NHS Read the case study.
Thanks to advanced 3CX call center features, gearing up customer service was no issue. “3CX proved instrumental in helping take customer satisfaction to a higher level. We look forward to exploring new product features in upcoming 3CX updates.” Željko Hitrec, Communication Manager, Porsche Inter Auto.

3CX was chosen above Jive®* and Cisco®* as most cost effective: “This was one of the best decisions we made. The 3CX system is easy to configure and manage and runs on hardware we already owned. ROI will be less than three years.” John Endter, IT Director, Douglas County School District.

With company telephony costs reduced by 20% and increased employee mobility: “We gained high availability VoIP, easy system admin and advanced communications features. Our teams have quality communication capabilities to respond quickly to our customers.” Fábio Trimarco, IT Governance Manager, Ascenty.
